The breakfast had a good variety of food and was excellent. the room was stunning and fantastic, featuring an outdoor bathroom with superb views. - the location was magnificent, within a short stroll to a zen temple.

the weather was warm sunny, had excellent stay during my next vacation. it was relaxing, reasonably spacious and with great views. the location was particularly good and stunning, close to the train station. a market and souvenir shops were right next door.

The breakfast was included and had lots of meals. The location was fantastic and unbeatable, just a short stroll away from Kei Hiraga Museum.

The rooms here are modern and new, each with its own private bathroom and a balcony; the staff welcome you warmly, including the hostess, and the location is close to a shrine.

Attention to detail that the hotel staff have. It was the first hotel where my booking request for a higher floor was actually taken into consideration, although there was none available, they apologized for it. Still, big plus. Good japanese style room although simple in appearance.. Easy access from train station even with luggage. Great shared indoor onsen (open 24h). Reasonably priced open air private onsen (2000 yen/50 minutes). Yakiniko restaurant just next to hotel. Hotel gives an authentic japanese experience.

Breakfast in the room was simple and well under the expectation we had after reading comments here in booking and the room rate paid. Private onsen was too hot to the point we could only stay inside for short periods. Tv in the room is lcd but rather small. The hotel is supposed to have a club but it was closed.

Location close enough to a big as well as the river and the trees. Fantastic room with private thermal bath and nice experience.

Not particularly friendly staff!

Possibly the best and really great stay during my next vacation. A wide range of goodies for breakfast. - Nice staff, incredible location to walking trails in beautiful surroundings. - Hakone Suimeisou is located a short walk to the river and the trees, near Hakone-Yumoto station - a good hub for travelling within Hakone, and surrounded by souvenir shops and restaurants.

I really loved the hospitality and comfort. The staff were really great. I loved our room. We were able to use the hotel facilities like the private bath and massage service. There wasn't a restaurant at the hotel but the staff were really helpful in directing us to a lovely restaurant two minutes walk away. It was the best meal I have ever had.

We only stayed here for 3 nights, as we didn't have time, nonetheless everything was good. Appreciated our room, it was very traditional and had a minibar, climate control and a personal safe. The hotel had an excellent location near Onsen.

Everything was spotless and comfortable during my vacation. the excellent food was much appreciated. - the rooms at this traditional hotel were spacious and fantastic, complete with a private open-air bath. - the location was marvelous, close to a train station and easy to find.

Great location on river but near train station, large rooms, friendly and helpful staff. Very good traditional Japanese breakfast was a little intimidating but I ate almost all of it.

Staff have limited English but this was not a big issue at all.

Helpful staff, made our stay very enjoyable. Central hotel to the railway.Nice & quiet. Recommend to anyone wanting a pleasant Japanese experience.

Spacious room, nicely furnished with a minibar, AC, and a personal safe. the rate was a bit steep at $91583. 💸

good location from train station and it just 1 min. walk from the station. friendly staff and nice onseng.

the pillow is too hard.

We had a great time here and wanted to extend our stay, loved the traditional Japanese room with a bathtub on the balcony and the convenient location near the train stations.